Access your health information online 24 hours a day, 7 days a week with Erie MyChart. Visit myeriehealth.com in a web browser or download the free MyChart app from Google Play or the Apple App Store.
(*Reminder: do not use MyChart to send any messages requiring urgent attention. For urgent medical matters, call Erie. For a life threatening emergency, please call 911 for immediate assistance.)
Welcome to the Erie MyChart resource center.
Erie patients can sign up for Erie MyChart to contact your healthcare provider, request an appointment, see test results, download referrals or school physical forms, and more.
- Click a link below to find tips to help you get into your Erie MyChart account, and tips on how to find or use features of Erie MyChart. If you still need help,
- Call Erie at 312-666-3494 and select the MyChart option from the phone options, or
- If you are at an Erie site and need MyChart help, ask to speak to a care coordinator.
What can I do in MyChart?
MyChart is an important tool to help you manage your healthcare. Watch these videos to explore some common features of MyChart like messaging your provider or seeing your lab results.
Reminder: the steps are the same in the MyChart App or from a web browser, and on your phone, tablet or computer. They just might look a little different.
Managing your health with MyChart (English)
Managing your health with MyChart (Spanish)
When you get care in more than one place (English)
Save time before your upcoming appointment with Erie MyChart PreCheck-in (Spanish)
When you get care in more than one place (Spanish)
Save time before your upcoming appointment with Erie MyChart PreCheck-in (English)
How do I get into my Erie MyChart Account?
Click an option below to learn more. Reminder: the steps are the same in the MyChart App or from a web browser, and on your phone, tablet or computer. They just might look a little different.
Watch the video, or read the steps.
1. Sign in to google play or apple app store
2. Type in the search bar “MyChart”
3. Press the “Download app” button
4. Once the app is downloaded, press the “Open” button
5. In the MyChart app search bar type in “Erie”
6. Select “Erie” as your organization
Download the MyChart App
Sign up for ErieMyChart
Sign in to Erie MyChart
Forgot my password
Forgot my username
Change the language in Erie MyChart
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Here is a general video about how to sign up for MyChart. Please note that you can only sign up for Erie's MyChart WITH an activation code.
To see what it is like in Erie's MyChart read the steps below the video.
To sign up for Erie MyChart, follow these 2 steps:
1. Get an activation code. Just ask us.
- Call Erie at 312-666-3494 during normal business hours, and choose the MyChart option in the phone options. OR if you are at Erie, ask the Front Desk staff to help you sign up for Erie MyChart.
- Erie staff will send a TEXT or EMAIL with a link and an activation code to sign up for Erie MyChart. The text or email link expires in 24 hours. The activation code expires in 45 days, OR at the moment you request a new one.
Tap or click the link. It will take you to myeriehealth.com.
You might have an activation code on your After Visit Summary. If you do, then in a web browser you can go to myeriehealth.com and follow the steps below.
2. Use the activation code to create your account.
- Click the link in the text or email that Erie gave you.
- OR go to myeriehealth.com in a web browser on your smartphone, tablet or computer. Once there, tap the green Sign up now button.
If you clicked the link from Erie, your Activation Code will already be in the box.
- If the code is not there, enter it into the activation code boxes.
- Enter your ZIP Code, and Date of birth.
- Click Next.
- Create a Username and Password following the instructions on the screen.
- Click Next.
- If you want to get email or text notifications when new information is available (like test results or messages from Erie), click Yes to turn it on, and enter your email address and cell phone number.
- Click Sign in. You will be taken to your personal Erie MyChart home screen.
If you complete these steps and still have trouble signing in, call Erie during normal business hours at 312-666-3494 and choose the MyChart option in the phone tree. Or if you are at Erie, ask to speak with a Care Coordinator.
Back to:
Download the MyChart App
Sign up for ErieMyChart
Sign in to Erie MyChart
Forgot my password
Forgot my username
Change the language in Erie MyChart
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To sign in to Erie MyChart From a web browser.
- After you have signed up for Erie MyChart, to sign in, go to myeriehealth.com.
- Enter your Username and Password.
- Click Sign in.
- When you click Sign in you will have 1 more step to sign in to your account. This step helps protect your health information. After you click Sign In:
- MyChart will send a code to the email address or cell phone number in your MyChart account - you choose which one. (The code can only be sent to phone numbers that can receive text messages, or to email addresses, and cannot be sent to home phone numbers. The code is valid for 20 minutes from when you request it).
- When you get the code, you type it into the box that appears on your MyChart sign in page.
- Then, you will be taken to your personal Erie MyChart Welcome Screen.
If you have not signed up for Erie MyChart yet, you need an activation code from Erie to do so. Call Erie at 312-666-3494 and choose the MyChart option from the phone options. Or if you are at Erie, ask Erie Front Desk staff to sign up.
Back to:
Download the MyChart App
Sign up for ErieMyChart
Sign in to Erie MyChart
Forgot my password
Forgot my username
Change the language in Erie MyChart
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Read the steps or watch a short video.
To reset your password in Erie MyChart:
- At myeriehealth.com, tap or click Forgot password?
- Enter your username, zip code, and date of birth.
If you do not remember this information, call Erie during normal business hours at 312-666-3494, and choose the MyChart option in the phone options. Or if you are at Erie ask to speak with a Care Coordinator. - Click Next. A page will appear asking you to verify your identity.
Next, verify your Identity.
- If you have a valid email address on file in Erie MyChart, look for an email from MyChart with a code to verify your identity.
- With the code from the email, go back to the Erie MyChart window to verify your identity. Enter the CODE.
- Tap or click verify. You will then be taken to your personal Erie MyChart Welcome Screen.
If you still have trouble with your password after doing these steps, or do not have a valid email address on file in your Erie MyChart account, call Erie during normal business hours at 312-666-3494, and choose the MyChart option in the phone options. Or if you are at Erie ask to speak with a Care Coordinator.
Back to:
Download the MyChart App
Sign up for ErieMyChart
Sign in to Erie MyChart
Forgot my password
Forgot my username
Change the language in Erie MyChart
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back to top of page
- At myeriehealth.com, tap or click Forgot username?
- Enter your First name, Last name, ZIP code, and Date of birth.
- Click Submit.
If you have an e-mail address on file in Erie MyChart, then your Erie MyChart Username will be sent to the e-mail account on file.
If you do not remember any of this information, or if you do not have a valid e-mail address on file in Erie MyChart, please call Erie during normal business hours at 312-666-3494, and choose the MyChart option in the phone options. Or if you are at Erie ask to speak with a Care Coordinator.
Back to:
Download the MyChart App
Sign up for ErieMyChart
Sign in to Erie MyChart
Forgot my password
Forgot my username
Change the language in Erie MyChart
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back to top of page
To change the language of Erie MyChart, in the MyChart App or at myeriehealth.com, click or tap on the small globe icon. It may be near the top OR the bottom of the page.
Then, look for your language in the drop-down menu and click or tap on it.
Your Erie MyChart account is protected with 2-Step Sign-In.
- When you sign in to Erie MyChart, MyChart will send a code to the email address OR cell phone number in your MyChart account - you choose which one.
- When you get the code, you type it into the box that appears on your MyChart sign in page.
- Please note: For sending the code to phone numbers, the process does not work with home telephone numbers. It only works with a phone number that receives text messages, or by sending the code to your email address. The code is valid for 20 minutes. Please make sure that you have opted in to receiving emails and text messaged from Erie MyChart.
Watch this short video to learn how to get into your Erie MyChart account when it has 2-Step Sign-In.
- Also, make sure you have a current cell phone number and email address in your Erie MyChart account, so you can easily do your 2-step sign-in and access your Erie health records.
Where can I find ...? How do I ...?
Watch a video and click on the tabs to learn more about things like messaging your provider, seeing your lab results, finding your referral and more.
Things you can do in the MyChart App (English)
Things you can do in MyChart in a web browser (English)
Click here to watch this video showing what it looks like in a web browser. The steps are the same in the MyChart App or from a web browser, and on your phone, tablet or computer. They just might look a little different.
(Reminder: do not use MyChart to send any messages requiring urgent attention. For urgent medical matters, call Erie. For a life threatening emergency, please call 911 for immediate assistance.)
These steps are shown on a tablet. The steps are the same in the MyChart app or in a web browser on a phone, tablet, or computer. They just might look a little different.
Skip to the steps for:
Checking the status of my referral.
Downloading my authorized referral from the letters section.
Log into your Erie MyChart at www.myeriehealth.com.
You'll be taken to your welcome dashboard.
Go to "Referrals" in the "Insurance" section to check the status.
- Click “Menu" in the top left corner and scroll down to the "Insurance" section, or type "Referral" into the search bar.
- You will then be taken to the "Referrals" page, which will list all your documented referrals. You can see here if the referral has been authorized by your insurance. Patients will also receive a MyChart notification when the referral letter is authorized and released to their MyChart to the Letters section of MyChart.
Find the referral details in the "Letters" section of MyChart.
- To view additional referral details and scheduling instructions use the letters feature in MyChart, go to the main menu and click on Letters.
- Click on the referral letter you would like to view and/or print:
- Here you will see the referral letter detail. It will include the information you need to make your referral appointment.
- Scroll down to the bottom of the Letter detail page to see the scheduling instructions.
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More questions abour referrals? Try our referrals FAQ
You might need access to a child or parent's health record. This is called proxy access. You would use this to help manage the health of your child from 0-11 years old, or of an adult when you are in charge of managing their health.
At Erie, 12 - 17 year olds have their own Erie MyChart accounts. We encourage adolescents to have increased ownership of their health information as a part of preparing for the transition of fully managing their own care in adulthood. Click here to learn more about adolescent care at Erie.
Watch the videos below to learn how sharing your record works. Check back at a later date to find updated information about what the steps look like in Erie MyChart.
Linking my records between more than one healthcare organization (English)
Sharing my record and getting access to a family member's record (English)
Basic features of Share Everywhere in MyChart (Spanish)
Internet and Tech Tips
The National Network of Libraries of Medicine (a highly respected government source) reports that the following websites provide the most trustworthy information.
Disclaimer: Remember, the information found on any website does not replace the advice provided by a doctor or clinician!
Medline Plus
medlineplus.gov
A government site funded by the National Institutes of Health and created by a team of medical professionals and librarians. (This entire site can be viewed in Spanish as well, and the site also contains fact sheets in 48 other languages).
CDC
cdc.gov/dhdsp/materials_for_patients.htm
A site with trustworthy fact sheets specifically written to be easy-to-read.
Mayo Clinic
mayoclinic.org/patient-care-and-health-information
The section of the website with easy-to-understand health information.
Family Doctor
familydoctor.org
A trustworthy site created by the American Academy of Family Physicians.
You can also trust the information on the following sites. They are respected national organizations for the listed medical condition. Many of these websites have a Spanish version as well.
ALZHEIMER’S AND DEMENTIA
Alzheimer’s Association
alz.org
National Institute of Aging
nia.nih.gov
CDC – Alzheimer’s Disease and Healthy Aging
cdc.gov/aging
Alzheimer’s Disease Education and Referral Center
healthinaging.org/tools-and-tips/alzheimers-disease-education-and-referral-center
ASTHMA
CDC – Asthma
cdc.gov/asthma
Illinois Department of Public Health (IDPH) – Asthma
dph.illinois.gov/topics-services/diseases-and-conditions/asthma.html
CANCER
IDPH-Cancer
dph.illinois.gov/topics-services/diseases-and-conditions/cancer.html
American Cancer Society
cancer.org
Centers for Disease Control
cdc.gov/cancer
National Cancer Institute
nih.gov/about-nih/what-we-do/nih-almanac/national-cancer-institute-nci
CHRONIC LUNG DISEASE
American Lung Association
lung.org
National Heart, Lung, and Blood Institute
usa.gov/federal-agencies/national-heart-lung-and-blood-institute
HEARING LOSS
CDC – Preventing Hearing Loss
cdc.gov/niosh/topics/noise/preventhearingloss/default.html
American Association for Retired Persons (AARP) – Hearing Loss
aarp.org/health/conditions-treatments/hearing-resource-center
National Institute on Aging-Hearing Loss
nia.nih.gov/health/hearing-loss-common-problem-older-adults
HEART DISEASE
American Heart Association
heart.org
National Heart, Blood, and Lung Institute
usa.gov/federal-agencies/national-heart-lung-and-blood-institute
HIV
AIDS United
aidsunited.org
CDC – HIV/AIDS
npin.cdc.gov/disease/hiv
IDPH-HIV/AIDS
idph.state.il.us/aids/materials/less.htm
INJURY AND VIOLENCE PREVENTION
CDC – Violence Prevention
cdc.gov/violenceprevention/index.html
IDPH Violence Prevention
dph.illinois.gov/topics-services/prevention-wellness/injury-violence-prevention.html
KIDNEY DISEASE
National Kidney Foundation
kidney.org
American Association of Kidney Patients
aakp.org
ORAL DISEASES
Illinois Department of Public Health (IDPH) Division of Oral Health
dph.illinois.gov/topics-services/prevention-wellness/oral-health.html
American Dental Association
ada.org
STROKE
CDC – Stroke
cdc.gov/stroke
American Stroke Association
stroke.org
SUICIDE PREVENTION
National Institute of Mental Health (NIMH)
nimh.nih.gov
CDC – Suicide
cdc.gov/suicide/facts/index.html
National Alliance on Mental Illness
nami.org/Home
Substance Abuse and Mental Health Services Association (SAMHSA)
samhsa.gov
SUBSTANCE USE DISORDERS
Substance Abuse and Mental Health Services Association (SAMHSA)
samhsa.gov
National Institute of Mental Health (NIMH)
nimh.nih.gov
National Alliance on Mental Illness – Substance Use Disorder
nami.org/about-mental-illness/common-with-mental-illness/substance-use-disorders
VISION LOSS
CDC – Vision Health
cdc.gov/visionhealth/index.htm
National Institutes of Health–Aging: Vision Loss
nih.gov/about-nih/what-we-do/nih-turning-discovery-into-health/aging-vision-loss
WEBSITES IN SPANISH
The following websites provide reputable health information in Spanish.
Disclaimer: Remember, information found on ANY site does not replace the information provided by medical professionals!
Alzheimer’s Association in Spanish
alz.org/?lang=es-mx
Provides information about caring for an individual with dementia. Conducts research to seek innovative future treatments.
American Cancer Society in Spanish
cancer.org/es.html
Provides information on types of cancer and medications/treatments. Also provides a resource list of support groups.
American Heart Association Fact Sheets in Spanish
heart.org/en/health-topics/consumer-healthcare/answers-by-heart-fact-sheets/respuestas-del-corazon
Provides easy-to-read fact sheets in Spanish.
Arthritis Foundation in Spanish
espanol.arthritis.org/espanol
Provides information on types arthritis and available treatments in Spanish.
CDC Spanish webpage
cdc.gov/spanish
Provides Spanish fact sheets on: cancer, COVID-19, diabetes, birth defects, childhood immunizations, sexually transmitted infections, antibiotics, substance use disorders, tuberculosis, and more.
Healthfinder (Health.gov)
health.gov/espanol/myhealthfinder
Provides easy-to-read information on cancer, diabetes, heart disease, nutrition, exercise, annual exams, immunizations, and more. Contains a search engine for nearby medical services.
Change the language on your i-phone
Change the language on your android device
If you are have other Erie MyChart questions, call us, or if you are at Erie, ask to speak with a Care Coordinator. Check back regularly for resource updates.
Call (312) 666-3494 to schedule an appointment.
For our suburban locations call (847) 666-3494
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