Erie MyChart Resource Center

Access your health information online 24 hours a day, 7 days a week with Erie MyChart. Visit myeriehealth.com in a web browser or download the free MyChart app from Google Play or the Apple App Store.

(*Reminder: do not use MyChart to send any messages requiring urgent attention. For urgent medical matters, call Erie. For a life threatening emergency, please call 911 for immediate assistance.)

Welcome to the Erie MyChart resource center.

Erie patients can sign up for Erie MyChart to contact your healthcare provider, request an appointment, see test results, download referrals or school physical forms, and more.

Click a link below to find tips to help you get into your Erie MyChart account, and tips on how to find or use features of Erie MyChart. If you still need help,

  • Call Erie at 312-666-3494 and select the MyChart option from the phone options, or
  • If you are at an Erie site and need MyChart help, ask to speak to a care coordinator.

What can I do in MyChart?

MyChart is an important tool to help you manage your healthcare. Watch these videos to explore some common features of MyChart like messaging your provider or seeing your lab results.

Reminder: the steps are the same in the MyChart App or from a web browser, and on your phone, tablet or computer. They just might look a little different.

Managing your health with MyChart (English)

Managing your health with MyChart (Spanish)

When you get care in more than one place (English)

When you get care in more than one place (Spanish)

How do I get into my Erie MyChart Account?

Click an option below to learn more. Reminder: the steps are the same in the MyChart App or from a web browser, and on your phone, tablet or computer. They just might look a little different.

Watch the video, or read the steps.

After you have signed up for Erie MyChart, download the MyChart App to sign in.

1. Sign in to google play or apple app store
2. Type in the search bar “MyChart”
3. Press the “Download app” button
4. Once the app is downloaded, press the “Open” button
5. In the MyChart app search bar type in “Erie”
6. Select “Erie” as your organization


Download the MyChart App
Sign up for ErieMyChart
Sign in to Erie MyChart
Forgot my password
Forgot my username
Change the language in Erie MyChart
back to top of section
back to top of page

Here is a general video about how to sign up for MyChart. Please note that you can only sign up for Erie's MyChart WITH an activation code.

To see what it is like in Erie's MyChart read the steps below the video.

To sign up for Erie MyChart, follow these 2 steps:

1. Get an activation code. Just ask us.

  • Call Erie at 312-666-3494 during normal business hours, and choose the MyChart option in the phone options. OR if you are at Erie, ask the Front Desk staff to help you sign up for Erie MyChart.
  • Erie staff will send a TEXT or EMAIL with a link and an activation code to sign up for Erie MyChart. The text or email link expires in 24 hours. The activation code expires in 45 days, OR at the moment you request a new one.

Tap or click the link. It will take you to myeriehealth.com.

You might have an activation code on your After Visit Summary. If you do, then in a web browser you can go to myeriehealth.com and follow the steps below.

(back to top)

2. Use the activation code to create your account.

  • Click the link in the text or email that Erie gave you.
  • OR go to myeriehealth.com in a web browser on your smartphone, tablet or computer. Once there, tap the green Sign up now button.

If you clicked the link from Erie, your Activation Code will already be in the box.

  1. If the code is not there, enter it into the activation code boxes.
  2. Enter your ZIP Code, and Date of birth.
  3. Click Next.
  1. Create a Username and Password following the instructions on the screen.
  2. Click Next.
  1. If you want to get email or text notifications when new information is available (like test results or messages from Erie), click Yes to turn it on, and enter your email address and cell phone number.
  2. Click Sign in. You will be taken to your personal Erie MyChart home screen.

If you complete these steps and still have trouble signing in, call Erie during normal business hours at 312-666-3494 and choose the MyChart option in the phone tree. Or if you are at Erie, ask to speak with a Care Coordinator.

(back to top)


Back to:
Download the MyChart App
Sign up for ErieMyChart
Sign in to Erie MyChart
Forgot my password
Forgot my username
Change the language in Erie MyChart
back to top of section
back to top of page

To sign in to Erie MyChart From a web browser.

  1. After you have signed up for Erie MyChart, to sign in, go to myeriehealth.com.
  2. Enter your Username and Password.
  3. Click Sign in.
  4. When you click Sign in you will have 1 more step to sign in to your account. This step helps protect your health information. After you click Sign In:
    • MyChart will send a code to the email address or cell phone number in your MyChart account - you choose which one. (The code can only be sent to phone numbers that can receive text messages, or to email addresses, and cannot be sent to home phone numbers. The code is valid for 20 minutes from when you request it).
    • When you get the code, you type it into the box that appears on your MyChart sign in page.
  5. Then, you will be taken to your personal Erie MyChart Welcome Screen.
    If you have not signed up for Erie MyChart yet, you need an activation code from Erie to do so. Call Erie at 312-666-3494 and choose the MyChart option from the phone options. Or if you are at Erie, ask Erie Front Desk staff to sign up.


Back to:
Download the MyChart App
Sign up for ErieMyChart
Sign in to Erie MyChart
Forgot my password
Forgot my username
Change the language in Erie MyChart
back to top of section
back to top of page

Read the steps or watch a short video.

To reset your password in Erie MyChart:

  1. At myeriehealth.com, tap or click Forgot password?
  2. Enter your username, zip code, and date of birth.
    If you do not remember this information, call Erie during normal business hours at 312-666-3494, and choose the MyChart option in the phone options. Or if you are at Erie ask to speak with a Care Coordinator.
  3. Click Next. A page will appear asking you to verify your identity.

Next, verify your Identity.

  1. If you have a valid email address on file in Erie MyChart, look for an email from MyChart with a code to verify your identity.
  2. With the code from the email, go back to the Erie MyChart window to verify your identity. Enter the CODE.
  3. Tap or click verify. You will then be taken to your personal Erie MyChart Welcome Screen.

If you still have trouble with your password after doing these steps, or do not have a valid email address on file in your Erie MyChart account, call Erie during normal business hours at 312-666-3494, and choose the MyChart option in the phone options. Or if you are at Erie ask to speak with a Care Coordinator.


Back to:
Download the MyChart App
Sign up for ErieMyChart
Sign in to Erie MyChart
Forgot my password
Forgot my username
Change the language in Erie MyChart
back to top of section
back to top of page

  1. At myeriehealth.com, tap or click Forgot username?
  2. Enter your First name, Last name, ZIP code, and Date of birth.
  3. Click Submit.

    If you have an e-mail address on file in Erie MyChart, then your Erie MyChart Username will be sent to the e-mail account on file.

If you do not remember any of this information, or if you do not have a valid e-mail address on file in Erie MyChart, please call Erie during normal business hours at 312-666-3494, and choose the MyChart option in the phone options. Or if you are at Erie ask to speak with a Care Coordinator.


Back to:
Download the MyChart App
Sign up for ErieMyChart
Sign in to Erie MyChart
Forgot my password
Forgot my username
Change the language in Erie MyChart
back to top of section
back to top of page

To change the language of Erie MyChart, in the MyChart App or at myeriehealth.com, click or tap on the small globe icon. It may be near the top OR the bottom of the page.

Then, look for your language in the drop-down menu and click or tap on it.

(back to top)

Your Erie MyChart account is protected with 2-Step Sign-In.

  • When you sign in to Erie MyChart, MyChart will send a code to the email address OR cell phone number in your MyChart account - you choose which one.
  • When you get the code, you type it into the box that appears on your MyChart sign in page.
  • Please note: For sending the code to phone numbers, the process does not work with home telephone numbers. It only works with a phone number that receives text messages, or by sending the code to your email address. The code is valid for 20 minutes. Please make sure that you have opted in to receiving emails and text messaged from Erie MyChart.

Watch this short video to learn how to get into your Erie MyChart account after May 19, once it has 2-Step Sign-In.

  • Also, make sure you have a current cell phone number and email address in your Erie MyChart account, so you can easily do your 2-step sign-in and access your Erie health records.

Where can I find what I need in Erie MyChart?

In this section you can learn more about how to do specific things like message your provider, see your lab results, find your referral and more.

Things you can do in the MyChart App (English)

Things you can do in MyChart in a web browser (English)

Message my provider

Click here to watch this video showing what it looks like in a web browser. The steps are the same in the MyChart App or from a web browser, and on your phone, tablet or computer. They just might look a little different.

(Reminder: do not use MyChart to send any messages requiring urgent attention. For urgent medical matters, call Erie. For a life threatening emergency, please call 911 for immediate assistance.)

Find my referral

These steps are shown on a tablet. The steps are the same in the MyChart app or in a web browser on a phone, tablet, or computer. They just might look a little different.

Skip to the steps for:
Checking the status of my referral.
Downloading my authorized referral from the letters section.

Log into your Erie MyChart at www.myeriehealth.com.

You'll be taken to your welcome dashboard.

Go to "Referrals" in the "Insurance" section to check the status.

  1. Click “Menu" in the top left corner and scroll down to the "Insurance" section, or type "Referral" into the search bar.

  1. You will then be taken to the "Referrals" page, which will list all your documented referrals. You can see here if the referral has been authorized by your insurance. Patients will also receive a MyChart notification when the referral letter is authorized and released to their MyChart to the Letters section of MyChart.

(back to top of this section)

 Find the referral details in the "Letters" section of MyChart.

  1. To view additional referral details and scheduling instructions use the letters feature in MyChart, go to the main menu and click on Letters.

  1. Click on the referral letter you would like to view and/or print:

  1. Here you will see the referral letter detail. It will include the information you need to make your referral appointment.

  1. Scroll down to the bottom of the Letter detail page to see the scheduling instructions.


(back to top of this section)
More questions abour referrals? Try our referrals FAQ

Make a Payment

Sharing my record or getting access to a family member's Erie MyChart record

You might need access to a child or parent's health record. This is called proxy access. You would use this to help manage the health of your child from 0-11 years old, or of an adult when you are in charge of managing their health.

At Erie, 12 - 17 year olds have their own Erie MyChart accounts. We encourage adolescents to have increased ownership of their health information as a part of preparing for the transition of fully managing their own care in adulthood. Click here to learn more about adolescent care at Erie.

Watch the videos below to learn how sharing your record works. Check back at a later date to find updated information about what the steps look like in Erie MyChart.

(back to top)

Linking my records between more than one healthcare organization (English)

Sharing my record and getting access to a family member's record (English)

Basic features of Share Everywhere in MyChart (Spanish)

Internet and Tech Tips

Health Information online that I can trust

The National Network of Libraries of Medicine (a highly respected government source) reports that the following websites provide the most trustworthy information.

Disclaimer: Remember, the information found on any website does not replace the advice provided by a doctor or clinician!

Medline Plus
medlineplus.gov
A government site funded by the National Institutes of Health and created by a team of medical professionals and librarians. (This entire site can be viewed in Spanish as well, and the site also contains fact sheets in 48 other languages).

CDC
cdc.gov/dhdsp/materials_for_patients.htm
A site with trustworthy fact sheets specifically written to be easy-to-read.

Mayo Clinic
mayoclinic.org/patient-care-and-health-information
The section of the website with easy-to-understand health information.

Family Doctor
familydoctor.org
A trustworthy site created by the American Academy of Family Physicians.

back to top of section


You can also trust the information on the following sites. They are respected national organizations for the listed medical condition. Many of these websites have a Spanish version as well.

ALZHEIMER’S AND DEMENTIA

Alzheimer’s Association
alz.org

National Institute of Aging
nia.nih.gov

CDC – Alzheimer’s Disease and Healthy Aging
cdc.gov/aging

Alzheimer’s Disease Education and Referral Center
healthinaging.org/tools-and-tips/alzheimers-disease-education-and-referral-center

ASTHMA

CDC – Asthma
cdc.gov/asthma

Illinois Department of Public Health (IDPH) – Asthma
dph.illinois.gov/topics-services/diseases-and-conditions/asthma.html

CANCER

IDPH-Cancer
dph.illinois.gov/topics-services/diseases-and-conditions/cancer.html

American Cancer Society
cancer.org

Centers for Disease Control
cdc.gov/cancer

National Cancer Institute
nih.gov/about-nih/what-we-do/nih-almanac/national-cancer-institute-nci

CHRONIC LUNG DISEASE

American Lung Association
lung.org

National Heart, Lung, and Blood Institute
usa.gov/federal-agencies/national-heart-lung-and-blood-institute

HEARING LOSS

CDC – Preventing Hearing Loss
cdc.gov/niosh/topics/noise/preventhearingloss/default.html

American Association for Retired Persons (AARP) – Hearing Loss
aarp.org/health/conditions-treatments/hearing-resource-center

National Institute on Aging-Hearing Loss
nia.nih.gov/health/hearing-loss-common-problem-older-adults

HEART DISEASE

American Heart Association
heart.org

National Heart, Blood, and Lung Institute
usa.gov/federal-agencies/national-heart-lung-and-blood-institute

HIV

AIDS United
aidsunited.org

CDC – HIV/AIDS
npin.cdc.gov/disease/hiv

IDPH-HIV/AIDS
idph.state.il.us/aids/materials/less.htm

INJURY AND VIOLENCE PREVENTION

CDC – Violence Prevention
cdc.gov/violenceprevention/index.html

IDPH Violence Prevention
dph.illinois.gov/topics-services/prevention-wellness/injury-violence-prevention.html

KIDNEY DISEASE

National Kidney Foundation
kidney.org

American Association of Kidney Patients
aakp.org

ORAL DISEASES

Illinois Department of Public Health (IDPH) Division of Oral Health
dph.illinois.gov/topics-services/prevention-wellness/oral-health.html

American Dental Association
ada.org

STROKE

CDC – Stroke
cdc.gov/stroke

American Stroke Association
stroke.org

SUICIDE PREVENTION

National Institute of Mental Health (NIMH)
nimh.nih.gov

CDC – Suicide
cdc.gov/suicide/facts/index.html

National Alliance on Mental Illness
nami.org/Home

Substance Abuse and Mental Health Services Association (SAMHSA)
samhsa.gov

SUBSTANCE USE DISORDERS

Substance Abuse and Mental Health Services Association (SAMHSA)
samhsa.gov

National Institute of Mental Health (NIMH)
nimh.nih.gov

National Alliance on Mental Illness – Substance Use Disorder
nami.org/about-mental-illness/common-with-mental-illness/substance-use-disorders

VISION LOSS

CDC – Vision Health
cdc.gov/visionhealth/index.htm

National Institutes of Health–Aging: Vision Loss
nih.gov/about-nih/what-we-do/nih-turning-discovery-into-health/aging-vision-loss

back to top of section


WEBSITES IN SPANISH

The following websites provide reputable health information in Spanish.
Disclaimer: Remember, information found on ANY site does not replace the information provided by medical professionals!

Alzheimer’s Association in Spanish
alz.org/?lang=es-mx
Provides information about caring for an individual with dementia. Conducts research to seek innovative future treatments.

American Cancer Society in Spanish
cancer.org/es.html
Provides information on types of cancer and medications/treatments. Also provides a resource list of support groups.

American Heart Association Fact Sheets in Spanish
heart.org/en/health-topics/consumer-healthcare/answers-by-heart-fact-sheets/respuestas-del-corazon
Provides easy-to-read fact sheets in Spanish.

Arthritis Foundation in Spanish
espanol.arthritis.org/espanol
Provides information on types arthritis and available treatments in Spanish.

CDC Spanish webpage
cdc.gov/spanish
Provides Spanish fact sheets on: cancer, COVID-19, diabetes, birth defects, childhood immunizations, sexually transmitted infections, antibiotics, substance use disorders, tuberculosis, and more.

Healthfinder (Health.gov)
health.gov/espanol/myhealthfinder
Provides easy-to-read information on cancer, diabetes, heart disease, nutrition, exercise, annual exams, immunizations, and more. Contains a search engine for nearby medical services.


back to top of section
back to top of page

Change the language on my device

Change the language on your i-phone

Change the language on your android device


back to top of section
back to top of page

If you are have other Erie MyChart questions, call us, or if you are at Erie, ask to speak with a Care Coordinator. Check back regularly for resource updates.

Stay informed with news and more

Please enter a valid email address.
Something went wrong. Please check your entries and try again.